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Our UNIX servers are configured to provide top performance!



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Our servers are connected to the internet backbone via various Tier 1 providers. Network connections and Internet access connections are carried into the data center via multiple carriers using physically diverse, very high speed fiber optic networks for very reliable and virtually unlimited bandwidth.
Pre-Sales FAQ

  1. What platform (OS) does Trinity31.Net use?
  2. What else do I need to obtain web hosting services?
  3. Does Trinity31.Net support and offer ASP hosting?
  4. Does Trinity31.Net offer 24 hour technical support?
  5. What kind of connection does Trinity31.Net have to the Internet backbone?
  6. What is the typical Trinity31.Net server configuration?
  7. Does Trinity31.Net offer a shopping cart?
  8. Can I securely accept credit card information through my web site?
  9. Is it possible to process credit card transactions in real time?
  10. Does Trinity31.Net provide any database solutions?
  11. What are referral logs and does Trinity31.Net offer referral logs?
  12. Does Trinity31.Net offer any ready-to-run CGI-scripts?
  13. Does Trinity31.Net offer chat rooms?
  14. Does Trinity31.Net allow cronjob?
  15. Does Trinity31.Net support Microsoft FrontPage?
  16. What version of FrontPage does Trinity31.Net support?
  17. Does Trinity31.Net  support third level domains (myname.yourdomain.com)?





  1. What platform (OS) does Trinity31.Net use?
    We run Apache web servers over Linux (UNIX).

     
  2. What else to I need to obtain web hosting services?
    All you need is access to a computer and connection to the internet. That is all that is required.. 

     
  3. Does Trinity31.Net support and offer ASP hosting?
    Yes, we offer ASP for an extra $5/mo. Please contact hosting@trinity31.net

     
  4. Does Trinity31.Net offer 24 hour technical support?
    Yes! We offer 24 x 7 x 365 support via email and the online support center. Our dedicated team is always available to respond to your support request very quickly.
     
  5. What kind of connection does Trinity31.Net have to the Internet backbone?
    Trinity31.Net is connected to the internet backbone via various Tier 1 providers.     Network connections and Internet access connections are carried into our data center via multiple carriers using physically diverse, very high speed fiber optic networks for very reliable and virtually unlimited bandwidth.

     
  6. What is the typical Trinity31.Net  server configuration?
    Our typical server configuration is four Intel(R) Xeon(TM) CPUs at 2.4 GHz each! Each server has access to no less than 135Mb/Sec of bandwidth at any given time.  
     
  7. Does Trinity31.Net offer a shopping cart?
    Trinity31.Net offers 4 shopping cart systems! They include Interchange, Agora, Instant osCommerce and Cube Cart. They can all be setup via your control panel.
     
  8. Can I securely accept credit card information through my web site?
    All of our plans offer you free access to our secure server running SSL (secure socket layer). This allows visitors to your site to submit credit card information to you  with confidence, knowing that it is being transmitted safely and securely through the Internet.

     
  9. Is it possible to process credit card transactions in real time?
    For real-time credit card transaction processing, you will require a 3rd party merchant account.
    You need three things to process the credit card payments in real time:

    1) A merchant account
    2) A real-time credit card processing account
    3) A shopping cart that supports your choice of a real-time credit card processing solution.

    In association with other industry leaders we can help you obtain all three. Simply contact an us for more information.


     
  10. Does Trinity31.Net provide any database solutions?
    MySQL is included with all of our plans.


     
  11. Do you offer any ready-to-run scripts?
    Yes, Trinity31.Net offers over 50 ready-to-run scripts! These scripts include FormMail and cgiemail (for emailing form results), Guestbook, WWWboard (bbs), and guest counter, and Fantastico. We're always on the lookout for other reliable and popular scripts to make available to our customers.

     
  12. What are referral logs? Does Trinity31.Net offer them?
    Referral logs tell you the web site from which visitors reached your page. Using this information, you can tune your online advertising to maximize traffic to your site. We provide this information in the form of domain names of the referring pages (not IP addresses), making it easier to interpret and analyze.

     
  13. Does Trinity31.Net allow chat rooms?
    Yes, we allow live chat rooms that do not consume to much server resrouces.

     
  14. Does Trinity31.Net allow cronjobs?
    Trinity31.Net will allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance, if required. If you wish to run background programs you should contact our support staff at support@trinity31.Net


     
  15. Does Trinity31.Net support Microsoft FrontPage?
    Trinity31.Net will install the necessary extensions for you to use FrontPage. FrontPage extensions are needed to enable you to publish your site with FrontPage, and to run the tools supported by FrontPage.

    Trinity31.Net does not support problems and questions directly related to the use of FrontPage itself. Instead, we will direct you to Microsoft's FrontPage Technical Support. 

     
  16. What version of FrontPage does Trinity31.Net support?
    We support FrontPage 2002, 2000, 98 and 97.

     
  17. Does Trinity31.Net support third-level domains or sub domains?
    Trinity31.Net supports third level domain names with all packages from the TX 100 and upwards, such as "name.yourdomain.com"
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